All content on these pages are related to the latest supported release of the Go Communicator client.

Sagitta

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

vertafore

Application:

Sagitta

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Communicator:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Related data:

Notes / Advisories

Credentials required for the add-in will need to be obtained from Sagitta before installation can take place.  Searching by name in the address book does not work for contacts, and companies is case sensitive (restriction of the API).  Advanced searching in the address book does not work i.e. town/email.  Screen popping is not possible.  Advanced searches do not work.

 

 

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

Go Communicator v3

References

  1. Sagitta (Product Website)